FedEx Station

I was supposed to receive a package yesterday...the delivery man dropped a calling card without even knocking or ringing the bell. I rescheduled again for today, after calling FEDEX customer services...They requested for my number, and I specifically told them to ask the driver to call. I also told them I was travelling with the package...They let me know my package would be delivered before 9am. At about 12:14pm, the driver puts a calling card again through the mailbox slip, without knocking or ringing the bell, and did not call my phone. I called FEDEX THREE TIMES today, and the three customer service agents told me three different stories. I was re-assured I would get my package today unfailingly...I was also told I would be called at about 6pm..I dropped my email address, and phone number once again...Fedex did not contact me...6pm passed..No calls, no emails.. I called their customer care again for the fourth time at past 6pm. i got a message that they have closed... What manner of professionalism is this???...I had to reschedule my flight because of this...I am so scared that nothing happens to my package...Horrible service......

My order was signed from someone I have never heard off so I never got my parcel very disappointed with them

I got an email from TNT regarding our BRP delivery on the 14th December .11am notifying a Scheduled delivery for that day and I was at work. Saw the delivery man through my door cam. I spoke with him telling him the email came when I was at work and how was I to know he was delivering that day? I rescheduled for the next day and stayed home all through without TNT delivery. The next day I got another scheduled delivery in an email I didn’t go to work and waited in vain. The 3rd day I got an scheduled delivery I still stayed home and still waited in vain. I’m afraid tomorrow I have to go to work and maybe that’s when the will decide to show at the house. This I may say is very unprofessional as you have kept me at home for 3days straight without apologies. I’m due to travel and need the BRP delivered.

Paid extra for next day delivery, but oh, what a surprise, my parcel is "delayed" (not the first time I've had this with FedEx). It was chair covers for a wedding on Saturday past, so that's worked out really well as my delivery is now scheduled for tomorrow (Monday). Absolutely useless!

Big shout out to the staff for their customer service. 2 gents helped me sort out a customs invoice and another came down from upstairs who had noticed I'd left my car window open as raining outside. Awesome service!