Guidelines for Writing Reviews

• Your review should be on your personal experience with the product or service. Follow community guidelines and do not provide false, offensive or discriminatory reviews which include the use of foul or racist language.
• When providing details of your experience, please share specific details such as product or service quality, customer service, product or service images (where necessary) and any relevant information that can help other users make informed decisions.
• Do ensure you give a rating on any review placed on our website (1 being the lowest and 5 being the highest).
• Avoid the use of offensive language as inappropriate words will not be tolerated.
• Do not promote or advertise similar products or services.

Guidelines for Writing Negative Reviews

While we know all reviews may not be good, it is important to be honest when providing a bad review. Below are some steps to follow when sharing a negative review on a product or service experience.

• To ensure your review is valuable and informative, we encourage honesty and attention to detail. Please include specific aspects of your experience, including any issues encountered and suggestions for improvement.
• Maintain a respectful tone in your reviews by refraining from personal attacks directed towards businesses or individuals. Focus on sharing your personal experience and avoid generalizations.
• Enhance the credibility of your review by providing evidence of your experience. You can include supporting visuals, such as pictures showcasing specific issues with the product or service.
• Feel free to provide constructive feedback without hesitation, offering valuable suggestions that can assist the business in enhancing its services.
• Even if your experience with the business may have left you unsatisfied, it is essential to maintain a respectful tone when sharing your review.
• Avoid distorting your review for personal gain. It is crucial to adhere to the facts, providing an objective and unbiased account of your experience.

Review Moderation and Approval Process

• At Ratings Plus, our dedicated team moderates all reviews to ensure compliance with our guidelines. Rest assured that each submission undergoes careful evaluation to maintain the integrity and quality of our platform.
• Reviews submitted to us will be carefully reviewed for adherence to our guidelines. We retain the right to approve or reject any review that violates our policy.
• We respect the integrity of reviews and do not engage in editing them. However, if a review contains offensive language or personal information, we may kindly request the user to revise and edit their review accordingly.
• Once reviews have been approved, they will be published on our website. We strive to ensure the timely dissemination of valuable feedback.