Mastrick Dental Centre

Brilliant dental surgery. The staff are always welcoming and try their best to accommodate you. I just had my first appointment today with Victoria who was so lovely and made me feel so at ease. I hate getting any kind of treatment done but all the staff are great at making you feel comfortable.

Worst dentist I’ve ever been to made a complaint was never contacted back, called about having gum problems still not contacted, had appointments cancelled a handful of times told only 2 dentist are available been like this for 2 years

I need to write this because I never received such a good service anywhere else when it comes to dentists. I would say that the best dentist I have ever been . The most enjoyable as it can be when you are in dentist chair . They are very friendly and professional, make you feel relaxed . I already rebooked my next appointment later on for this year. Thank you .

made a pain appointment, was seen to in a few days told I need an extraction - no big deal now need to wait over a month for the extraction as they are too busy to to the work, I asked to bring the date forward as I am still in pain, they offered to make another pain appointment which will not result in getting the tooth extracted, I wish you could move appointments to help me as I know the tooth needs removed quite quick as its getting worse daily. 6 weeks to seek treatment after a pain appointment is extremely disappointing. I wish you could provide better for clients on NHS. is it all about money? if it were private would i be seen quicker? is this an option for me never discussed. I just believe they seem to have more patients than they can cope with meaning longer waits for appointments. how much to get my tooth out private? phoned to see if I am still a patient as not heard anything since COVID -I am still on their records i was in the middle of treatment, I've been left with a temporary plate, I suffer from pain, it is managable I get told they can see me for a healthcheck on the 12th of DECEMBER, they have a new dentist - so they have to start again, whats happening with my current treatment, do you not keep records? why do i have to wait 5 months, just for a 10min hello nice to meet you appointment for them to go, "yeah your teeth are bad and require treatment" can you come back another appointment please. why can't you remove healthy teeth on a patients request? pointless removing a few rotten teeth when the others will be in the same situation in a few more months

Email sent with appt notice advising charge if don’t show but never a patient and don’t live anywhere near it. Very worrying as to how they got my details and why they made an appointment.