The Flower Bar
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The Flower Bar
Review
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I desperately needed (at 3.30pm in the afternoon) to get some flowers out on the same day. called a few florists who were unable to help. the absolutely wonderful jayne, at the flower bar, returned my call. i explained the situation, she picked up on my stress and was simply amazing. not only did she personally take the flowers to make sure they arrived, but the flowers delivered were simply stunning. in a world where customer service is increasingly difficult to get, jayne went over and above and i cannot say thank you enough. awesome flowers, awesome service.
I have bought flowers from jayne and her team at the flower bar, aylesbury for many years and highly recommend them. flowers are always great quality, long lasting, and delivered on time. i don’t know my flowers as well as i could, yet this doesn’t matter with the flower bar, because they use their passion for flowers and their personal service to accurately interpret the need and deliver something that is spot-on every time. such a helpful and friendly service is very rare these days, so keep the flower bar in your address book for the occasions that matter.
I ordered flowers for my mum's funeral and was very impressed with the service i received. i only had a vague idea of what i wanted, but the florist was very knowledgeable and was able to advise me of the options available. the floral arrangement was lovely and exactly as i had requested. would definitely recommend sue's flowers. friendly knowledgeable staff, great service, and beautiful flowers.
Jayne was able to help me put together some bridal flowers for me at really short notice! the bouquets and table decorations were really elegant and the colours complimented our dresses beautifully. thank you jayne xxx
We were ordering on short notice, from abroad, right after a bank holiday weekend. there was time pressure, therefore, and none of us could physically stop by the florist to approve the final selection of flowers for a family we cared about greatly. fortunately, having called a few other places and waded through the usual e-florist promos that appear in response to a search, i got jayne's friendly voice on her answering machine & left a detailed message. the following morning, tuesday, we connected by phone. we had a detailed exchange, by voice & then text, to describe who the flowers were for and what we were hoping to deliver. in spite of the constraints of time & sourcing, jayne understood exactly what was desired. her patient, forthright questions earned my trust; within 24 hours, the delivery was made to the address in the area. the recipients were delighted! first jayne & then our friends sent me photos of the flowers she had arranged, in a beautiful reusable container/vase. it was a distinctive, elegant, colourful & cheering composition that included roses, lilies and local wildflowers, that was stunning and eye-catching without being stiff or ostentatious. we had composed a note that jayne carefully copied out. compared to past experiences with e-florists, that i have found to be difficult, unimpressive (for the price) & terribly impersonal, the flower bar delivered exemplary customer service with patience, promptness & thoughtfulness. we couldn't be happier. the floral tribute perfectly captured the style & tastes of a remarkable, accomplished lady & mother. i wholeheartedly recommend jayne & the flower bar for any special occasion or event. totally worth it!