Companion Care - Aylesbury

Wow what a lovely team!! From calling the receptionist from home and arriving in store my Dog Ricco was seen within 30 minutes, the vet Amanda was caring,compassionate and highly professional aswell as the nurse and the Receptionists. What stood out most was when I had to go and collect Ricco's medication I had explained to the receptionist on the phone beforehand that I had just been discharged from hospital and they said they would bring the prescription out to the car for me so I didn't need to come into the store as I was still recovering, I was blown away by the pure kindness from the receptionist as it just shows not only do they care for our animals but they care about their customers just as much. I regrettably didn't catch the receptionists name but I hope this review gets seen by management and they receive the recognition they truly deserve. I highly recommend Companion Care Aylesbury because you won't be disappointed and when your beloved pet needs a vet they will ensure you get the highest quality of service, it can be traumatic for both you and your animals but please trust me when I say you will be very much looked after!! Thank you Companion Care Aylesbury

I cannot praise the staff enough .. everyone from reception , nurse and vets . I currently have a very poorly dog .. the professionalism but with an added empathy with owners.. As a pet owner running out of funds .. no judgment, just kindness and still trying their absolute best for both ,we don’t know what’s causing it but doing the best for what I can afford .. I went elsewhere 6/12 ago because of a couple of vets there who seem to have left … 5 star reviews for all the vets there … can’t thank them enough.

When I made the appointment to get my dog spayed. I was advised how long to wait after her heat. I called & popped in to ask questions about the spaying, & the receptionist was very pleasant & patient. I was able to drop my Daisy off early so I made work on time. I have dyslexia & the nurse read the questions before surgery to me. Which was a big help. I got a call to ask me permission to give her an injection to help with nausea, I thought was really good. When I went to pick Daisy up, the receptionist was really helpful & professional. The nurse that came out to speak to me was so nice & patient with me, (I had a wee tear of relief that everything went well). She explained what to do for after care. & I loved that the written instructions has Daisy’s name on it, rather than just being a generic letter. When I called today to book in her check up appointment, the receptionist was so sweet. The whole experience was very positive, I feel they treated Daisy & me care & kindness.

This was my first visit to this practice as my usual vet couldn't help me for a few days. I called on the off-chance they would be able to see me and the friendly receptionist registered my details and advised me to come and wait to be seen between slots with no definite time slot. Within 2 hours of calling my beagle had been fully checked over and prescribed the antibiotics she needed. Georgina was the name of the vet I saw. She was very professional and friendly, and gave plenty of good advice supporting the problem attended for. I'm so pleased with the service that I will likely move all pets here for future vaccinations and care.