We were desperate for our sessions with K9 as our 8 month old GSD male pup pulls on the lead and is extremely reactive. We live around 90 minutes away from the academy and it was well worth the drive! We had a half day session with Neil and a 90 minute session with Pia before that to provide us with some tips on engagement. The hand feeding suggested by Pia really helped with the engagement process. The session with Neil was superb. His knowledge of what motivates dogs and how to manage their behaviour is second to none. In particular, we felt that his understanding and experience with GSDs was invaluable. He was patient with us. He provided us with a good understanding of the theory and then demonstrated this to us so we knew exactly what to do. We bought a slip lead having used one in the session and it has changed our experience when going on walks overnight. The combination of the right lead and consistent commands means we now have very little if any pulling and virtually no reactions. If Louis does have the odd slip, he just needs a quick reminder and he self corrects. I cannot believe it's the same dog! We still have work to do to make sure that Louis' behaviour is always consistent but we couldn't recommend Best Behaviour K9 more highly! We are looking forward to doing some of the specialist courses on scent work or obedience in the future.