My dad currently receives domiciliary care from Lotus home-care as he is disabled and unable to do basic tasks such as prepare food, clothes himself, and wash. Whilst my dad took a little time getting used to the carers, he is now generally quite comfortable having the carers visit him. My only concern is that the carers are not always the same - we understand that the retention of staff in this care is difficult. We did note, However, the staff who was servicing my dad were generally happy with there role and this was reflected into the level of service given to him.