Mortgage Advice Bureau
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Mortgage Advice Bureau
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Emma wood has gone above and beyond for me. my lender put me on the svr and told me there was nothing i could do. i even went to the ombudsmen about my problem but they wouldn’t help. emma managed to secure a fixed rate product for me and get the interest i’d been overpaying repaid to my account.
Navigating a mortgage change is scary without the right knowledge. i have used mab throughout my mortgage years (now drawing to a close) and they have always prioritised my needs and wishes and supported these with their expertise in the field, meaning i have always felt in very safe hands. they go above and beyond (thank you, danielle guest) and provide extra services such as insurance advice and guidance, meaning the whole experience is pretty seamless. they take the anxiety away! thank you, mab.
We had the absolute pleasure of being advised by rebecca and elaine during our house buying process. not only were they both extremely knowledgeable and supportive, but they went above and beyond to explain, walk us through each step, and keep us updated as much as possible. any queries we had were responded to within a day, which really helped to ease any worries, and ensured no delays. i would highly recommend them especially as first time buyers
I received a superb service, which i would highly recommend. lucy gibson was incredibly helpful- she communicates clearly and is very knowledgeable. all advice and support was provided in a very efficient manner. elaine was equally professional and very quick with communicating/updating me about the progress of my application. i would definitely suggest using the mortgage advice bureau - it made the whole process of buying a house less stressful.
We were put in touch with our mortgage broker, faye, by the estate agent we are purchasing through and we are really pleased they did. both faye, our mortgage broker and elaine, our case manager, have been wonderful. as first time buyers, in what is a rather turbulent period regarding mortgages, we have really benefited from their knowledge. they have been incredibly responsive and approachable and made the process easy to understand. from the first conversation with faye, we were put at ease. we are so very grateful for all their support and guidance in finding us the best mortgage deal and would definitely recommend. they have made, what could have been a very anxious and confusing time, very easy and they have taken a lot of stress off our shoulders. thank you, emma and chris