Response Physio & Sports Therapy Basildon

I went to go see donna regarding an issue i had with my shoulder and neck. after a few sessions i really started to see an improvement which is great. i have been to many physios in the past and have not been as happy with there services. not only is donna very professional with her work she is a lovely person and easy to get on with and has a wealth of knowledge regarding pyscio and working out. i will be recommending her to anyone who has muscular issues and i will continue my sessions with her.

I was referred to response through my work health insurance. from the moment they contacted me it was very easy to make an appointment with a great choice of times to suit people who work various schedules. i met with donna who was very attentive and genuinely interested in my case. she explained why i was in pain and gave me very clear realistic short term goals as well as planning for a long term course of action. i highly recommend this practice for ease of location, booking and especially donna who worked very hard to get me back to good health again.

Really poor start. arrived for the session, just to find out the physio had cancelled and failed to inform me. real waste of my time and really poor communication. however, the ops manager was brilliant in resolving the issue. hence the 3 and not 1 star. things happen and i do accept that. but it was frustrating at the time! i’m sure they are generally a great company.

The physiotherapist was very good had 6 sessions. i came in with a back pain and each time i had a massage it was as if i had a new back. she was absolutely excellent. would highly reccomend her. was given helpful strengthening exercises and helpful tips to change my routine and lifestyle which improved the aches and pain i had. would definitely come back

Brilliant service original appointment was when i was in severe pain. talked through the pain and problems identified areas for release. gave exercises to do to aid recovery . had several more appointments and each one has been with donna she has given excellent advice and treatment. i will be making sure i continue seeing her to ensure i can keep moving freely.