TLM Management Ltd.

Do NOT use. Ripped me off on 3 skips worth of metal. Would not respond to calls. Incredibly unprofessional service.

Extremely busy and small yard Excellent staff all very friendly. Quick load for container export waste paper

First time I've used TLM. I was very impressed with their quick response The driver was very polite and courteous as he arrived very early in the morning. Nothing was too much trouble. The skip was collected promptly when I had filled it. Value for money was excellent with their special offer. Highly recommended, Geoff from Hockley.

Our commercial waste has not been collected several times as promised, one thing I don’t understand when you speak to them on the phone they assure you 100% that it will be collected when it’s not you call them again and get promised again and nothing happens, why promise when you as a company can not stick to your words STOP the LIES and do your job properly and and be honest with you customers.

last Thursday, I had called their customer service team and spoken to a lady who promised me would call me back for a solution to relocate our FEL bin but she did not call me on that day; Today, I just called TLM again to address my concerns, the same lady picked up my phone, she is very impatient and very unprofessional as she had hang up on me while I’m still on the phone, so I have to call again and hope to speak to somebody else , unfortunately it is her again picked up my call then she only spoke one sentence then straight away hanging up on me while I am still talking, WOW, very RUDE to a loyal customer twice in 1 hour. Wish their manager can review this case and speak to this Rude lady in their customer team