Harvester Stag & Hounds Basingstoke
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Harvester Stag & Hounds Basingstoke
Review
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Our waitress ashley was very friendly and helpful, i'm gluten free and not really much on the menu but she checked everything i ordered to make sure i could have it. she's a credit to the organisation the chicken was very moist and plentiful. husbands steak was tender we both enjoyed our food. note: perhaps look into offering more of a gluten free choice 😊
The food was great service was very slow and it wasn’t that busy. it took almost half an hour to order our food and another 40 minutes for the food to arrive. some items were missing but quickly brought out when reminded. puddings took equally as long and came out two at a time with a good few minutes between them. ultimately it took nearly three hours to have dinner and a pudding - not ideal with children!
Went with a couple of friends for a celebration. tables were very close together so was difficult to move around to get drinks. didn't use the salad bar due to allergies. got the chicken bacon waffle meal and honestly it was a very large portion. was very nice though. service took a while but not an issue as we we're happy chatting everything seemed a bit expensive but not too bad with 25% off which we had. parking was a nightmare very few spaces and some people had parked stupidly which didn't help. would i come back? probably would i bring my daughter? not with service that slow
Had an amazing experience at the harvester today and just wanted to leave a review to all the members of staff (three i think, they were understaffed today) and the kitchen staff of course!... thank you for a wonderful meal, but also, thank you for your attentiveness. although it did get very chaotic you all handled the chaos in your stride... unfortunately i did not get the name of the member of staff behind the bar as i would love to publicly thank her (although you did tell me you only work one day a week so i hope you know i am taking about you!), and that harvester can acknowledge the wonderful member of staff they have. in the midst of the chaos every human i saw you be in contact with you were completely attentive and present with that human. this is an incredible attribute. truly wonderful to witness at a restaurant. you were so very care-full ... full of care! thank you also, to all other members who enabled us to have a beautiful experience.
The meals came out & was still piping hot. the quality of food for both of us was great & couldn't fault. the staff were polite, busy but polite & understanding. it was busy so expected a long waiting time. this isn't their fault, but a lot of people complained around us about it. maybe next time, look around you. if it's full to the brim, food will take longer. it's a given fact.