Portsmouth Arms Pub & Restaurant, Basingstoke

Went for a family catch up and a bit of lunch. We prefer to sit in the bar where it is more relaxed. Very polite and attentive staff, food very tasty. Had an issue with one of the desserts but that was quickly resolved with a replacement being provided.

This is a great looking pub, well maintained with plenty of space outside. We booked a table for Sunday lunch (seven of us including three kids). It did seem to me like a lot of people were waiting for food but we received no warning about any delays. 45 min after ordering I had to get up and find a waitress who didn't seem to have an idea what's going on with our food. We then waited another 10 min before it arrived. The food was just ok (after nearly an hour wait I would eat anything anyway). I am not sure if this is standard in this place but 55 min wait for food without any update is not acceptable. Please train your staff to communicate with customers. A warning about the long wait would have made all the difference.

Super large portions. Delicious food. Great pool table. Friendly staff

Incredibly friendly staff, good food for the price - had the Sunday roast. Good idea to book in advance though - no free tables by 12:30!

This was pretty disappointing overall. The food itself was pretty tasty, and the staff were pleasant. However, they ran out of beef Sunday roast and didn’t have this available as of 2.30pm on a Sunday. I feel they could’ve told us this before we came in, as they only had the nut roast available as a replacement. They also didn’t then have the chicken burger or the torte for dessert. The service was also pretty slow and it took ages to get the food we were eventually able to get. They also have strange quotes on the walls, which seemed, to put it politely a little outdated. The prices were fairly reasonable though and I liked that they had unlimited Yorkshire puddings with the Sunday roast.