Basingstoke Country Hotel

Honestly i am surprised by so many negative reviews. i got early to the hotel before check in time at 4pm. while i was drinking coffee the room got ready within 15 mins. the hospitality of the personal was great, especially from kate in the restaurant. her service was outstanding. it’s been a while since i’ve felt so welcomed into a place. thank you kate!

A beautiful and stunning place in beautiful surroundings and gardens, what let the hotel/spa down was the maintaine, my room was overlooking the pool with a broken window lock, one curtain was hanging by the threads, headboard broken, broken towel rail in bathroom, such a shame as i could see good qualities in the place, staff was immaculate, polite and couldn't do enough for you.. rooms where clean with plenty of drinks facilities. my review wouldn't stop me from staying again, but please be aware of maintenance duties, maybe emply a maintenance worker.

Overnight stay with a dog. friendly staff. safe feeling. large warm room. ground floor made emptying car easy. didn't use gymn facilities but looked impressive. four minutes easy drive off the m3. breakfast was generous and adequate. definitely stay again.

This was a lovely hotel. i have just recently been staying there through a bus tour company. staff were lovely although it very many of them. we stayed x3 nights and as far as i know no one on the tour ever had their bed made and not even one change of towels. food varied but on saturday evening was not so good at all. not on any of the evenings in the restaurant did i actually know what the food was apart from things that were obvious like chicken, fish and vegetables . i found it very disappointing. i would however definitely give top marks for the fish , i hadn’t a clue what it was it it was cooked to perfection and tasted lovely. hotel is in beautiful location and the staff were friendly but under a lot of pressure i would guess because of understaffing for whatever the reason.

We have stayed here twice now, and have enjoyed both. the hotel seems to get modest reviews, but my experience has been positive, so i have awarded 4 stars overall. the service is excellent. receptionists 10/10 across the board. i have not eaten yet, but i had a pleasant hour in one of the garden areas enjoying a couple of beers. i suppose the bathroom fittings have been a little on the antique side, but that suits me, a bit of individuality and quaintness. beds good, very good quality pillows, sheets etc. will definitely return