Croma Locksmiths - Basingstoke

I throughly recommend croma. robbie and naomi were so helpful in providing a quote and booking us in, and dominic changed the lock in super quick time and came back to deliver additional keys which was above and beyond. brilliant service and i'll definitely be using them again.

I’ve been using this shop for years and i have always received fantastic service. all staff have always been so helpful and knowledgeable, especially naomi who has always gone that extra mile and done her best to answer my clueless questions with a calm and patient manner. great customer service, no job is ever too small or too big and i always feel like i am in safe hands! thank you!

I had 3 keys cut in another trader in town. these were cut from their own master key. it was £17.50 for one and 3 for £50. none of those would even turn in the lock. went back for another 3 and still no joy. got the refund and went to croma. one key was £8.50 and worked first time no problem. also got an additional 3 and all worked perfectly. great service , value and highly recommended 👍

I don't usually write reviews, but as dominic was so helpful and obliging on friday i thought i would put pen to paper. the door handle had fallen off the back door, although it could still be locked. i made the appointment over the phone and i think dominic thought he was just coming along to give a price. he arrived on time, gave me the quote and when i asked if there was any chance he could do the repair the same day, he was very obliging. he went back to the office to get the parts and returned and fitted them in no time at all. he was extremely polite and professional throughout, and as i say, i was most grateful that he managed to do the repair there and then. i would recommend this company, and especially dominic. he was very knowledgeable in explaining and demonstrating the issue and advising how it could be repaired. dominic, is truly a star. i am definitely a satisfied customer.

So pleased to have found this lovely gem of a place tucked away at the top of town. i had been let down twice by a well known key cutting provider and was desperate for a replacement key. the service provided by the lady at croma was exemplary, she was welcoming, friendly and her knowledge of the industry was amazing. very reasonable prices. would definitely recommend this company for any type of locksmith requirements. thank you