Adapt Worldwide
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Adapt Worldwide
Review
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After a comprehensive, upbeat and enthusiastic proposal the search star team were awarded our paid search account taking over from another agency who managed our paid digital search for five years. with a short window to review the account before our key trading period, callum and jack pulled out all the stops to get us in great shape and it's really paid off. we've also been working on an integrated e-commerce performance by partnering our paid search campaigns with search star's in-house conversion rate optimisation team.
We've been using search star for just over 6 months now, and i wouldn't hesitate to recommend them. unlike other agencies, they don't allocate a set number of hours to your account per month, so you always feel like you have their undivided attention. jess, our account manager, is extremely knowledgeable and professional and always goes above and beyond to provide you with what you need. we started working with them after our paid search activity started to drop off. jess re-energised it and continues to grow it.
The search star team are very professional in their approach and they have really helped our google shopping campaigns over the last 12 months. the team are very knowledgeable and continue to offer useful insights and advice to further enhance our campaigns. i can definitely recommend their services to any company looking to greatly improve on their ppc performance and still get a good roi. keep up the good work!
We selected search star to assist us with our first foray into paid advertising, and we couldn't be happier. not only has the service been impeccable - especially from our day-to-day account manager laura - but the strategy has been perfectly aligned with how we do business. they clearly took the time to understand our business and our objectives, and have proven to be a key marketing partner as we further develop our brand. the insight they've provided has been helpful in not only better understanding our own clients, but also understanding how we can better do business. i view search star as the gold standard for how business partnerships should be, and look forward to continuing this relationship.
The service that search star provide us with is brilliant. we are very pleased with the results that they have worked tirelessly to achieve. emma our account manager does an amazing job with our google account, but also keeps us updated really well and always takes the time to explain what is happening with our account. we deal with a lot of different companies, and the service that search star provide really stands out, it is nice to have such confidence in what they are doing!