schuh

What a terrible experience I just had in this store,if I could I would give zero stars .I just bought one pair of sandals and one pair of converse for my 5 years daughter. She tried them on both, I paid for them,she put on the sandals in the shop but unfortunately when she reached the exit doors of the shop my daughter said she doesn't feel comfortable and she doesn't want them anymore but she is ok with the converse,she is just a kid.She took them off and I got them back to one of the lady,I explained her what happened and she said she can not take them because she was wearing them outside even though I just explained her she didn't.She called a supervisor probably who told me the same thing just because it was a liitle dust from the store's floor, I found the situation ridiculous ,this means that all the shoes that the customers are trying on in the shop can not be sold anymore and everybody is forced to buy them? All the stores from this world are having a return policy, this one doesn't even wish to try to help or to give you an alternative. Awful, zero customer service.Be careful if you choose a wrong pair of shoes.

What is there not to love about schuh? Fantastic range of footwear, coupled with excellent service and great prices in the sales.

Good shop with a really nice range of shoes, staff was very friendly and helpful, the most recent review on here gave one star for rude staff, this surprised me as I've been here about 6-8 times and had a very pleasant experience with the staff. Some of the few downsides were the layout can be confusing and things are quite randomly laid out. Not a huge amount of the vast range are on display. Also although there are quite a lot of good prices for quite a lot of shoes, some other specific shoes are overpriced. Usually my go-to place to check out trainers or skate shoes.

They used to have some limited edition shoes which I loved. Very helpful staff. Nice, very clean store

On a very busy Saturday lunchtime thanks to the excellent attention, service, and suggestions of Sam and Beth left having bought two pairs of superb shoes! Brilliantly managed team working hard for their customers.