VEEZU

Myself & my husband were staying in a place that was tricky to get to & needed modified directions to get there rather than the straightforward postal address or Sat nav. This made it difficult for me on the app, to type in the address where to pick us up from. Not knowing the area ourselves, it was then hard to explain & communicate on the phone to our lovely (foreign) taxi driver where abouts to meet us. Once we finally met our driver, after a couple of phone calls, it was easy & we got to our venue in time. She was very friendly & efficient in getting us there quickly. The payment using the app was helpful & straightforward too. As was tracking our taxi. A very good service but the online form to fill in pick up details needs to be reassessed for this kind of situation.

Drivers cancel cars with no notice and then head office suggest it’s your fault/hang up on calls. Genuinely one of the strangest customer experiences I’ve ever encountered. If I could give them zero stars I would, complete shambles. No surprise they’ve changed their company name over three times. Do not use these guys, complete cowboys.

I Telephoned for a taxi for using the free phone in the store. It didn't come, so l phoned outside using my mobile and was told by the operator that the driver came and l wasn't there which was a complete lie After telephoning the first time l went straight outside, no taxi arrived. Four of your taxi's went straight passed empty without stopping. I am a very good customer of yours and don't expect to be blamed for your drivers not bothering to come.

Shocking service. Over an hour late for pick up booked weeks in advance. Why bother, better off with an Uber, cheaper and more reliable. Sooner these clowns go out of business the better.

Mariyana was lovely, and helped me with my mum when I was moving her to a new care home. I would use this taxi service again and recommend this company. Sadly not all taxi firms are helpful. Thank you.