Trailfinders Bath

Went in there today to get insurance for me and my friend and the staff (especially the guy at the back) were really helpful and kind and even made sure we were served as fast as possible as well as staying within the corona guidelines, will definitely be recommending trail finders!

We booked a family trip to bangkok and krabi including the elephant hills stay with trailfinders, bath over christmas 2019. jess (i think and if not apologies and charlotte were superb). all the staff were helpful, knowledgeable and professional. the transfers were simply amazing, perfectly arranged each and every time. not the cheapest but everything and i mean everything is taken care of. if you want to travel without worry or having to double check then i wouldn’t hesitate to use their services. we will be back in touch with the bath branch very soon.

A big thank you to dave biffen for helping us organise a truly memorable holiday! all the travel agents were friendly, knowledgeable and supportive.

We have just returned from a round the world trip of a lifetime booked with trailfinders. from start (before covid) to getting back home dave biffen has been faultless in his support. he helped us organise the whole trip; stops, accommodation, rail excursions, flights and he made suggestions we hadn't considered that made the trip more special. throughout the covid period he remained in touch, when it became apparent that things would not take place in 2021 we elected to put the trip back 12 months. dave was able to reorganise it and even get us great deals for not cancelling. from departure to return the trip had been so well organised it went without a hitch. it was everything we could have hoped for and more. as we were spending a large amount of money, it was comforting to know that our money was safe with trailfinders and we also took out their travel insurance, which after shopping around was one of the best we could find. trailfinders stayed in contact with us while we were away, any queries we had were handled quickly and easily. we will never use another travel agent and cannot recommend the bath office highly enough.

Amazing service. especially natalie who was really helpful and patient, especially when we had the wrong date initially! the travel docs arrived the very next day in a lovely travel wallet which was a nice surprise. thank you and definitely recommend if you need a bespoke holiday.