The Spa at The Merchant Hotel

Absolutely love coming to the merchant. Rooms are impeccable and the spa is small but just perfect for some quiet time.

My therapist Vicky was absolutely amazing, best massage and facial. Such a lovely lady. My only reason for not giving 5 stars is the receptionist was very fast to talk once advising what the process was, I couldn’t take it all in, she seemed to be in a rush however the other patrons in hydro area were helpful. 10% discretionary charge applied. I hope this goes to the actual therapist. Such hard work. I hope it’s recognised. Expensive but worth it; such a nice treat to myself ☺️

The attention I received from Merchant Hotel Spa was incredible.! I had a 3 hour visit .. the thermal room followed by a whole body massage and a luxurious facial.. Catherine, my therapist was fabulous. Her professional but friendly approach had me relaxed even before we started. I am disabled due to a neurological condition called CBD . This affects all my motor skills . Afterwards Catherine came to help me get dressed in the changing rooms I didn’t even have to ask . Margarette then took me to the lift and handed me safely over to my husband. I can’t wait to go again to visit Catherine

My mum and I really enjoyed our afternoon here at The Merchant, we were gifted a treatment which included a massage, facial and time in the thermal suite for Christmas and had a great, yet relaxing time here with plenty of mother daughter bonding.