PACK & SEND Birmingham Hall Green

I used the services of Pack & Send to retrieve my belongings from my student accommodation and have them shipped internationally to me during the pandemic, when I was unable to travel myself. They literally provided everything I needed: went on the premises, video called me in order for me to choose exactly what to be thrown away and what to be sent over, then everything was carefully packed and safely delivered to my door. Moreover, upon receiving the package, a member of their team called me to check that everything was in order. Amazing customer service, super receptive to all my requests, very quick and efficient. I definitely recommend their professional services.

Highly recommend their service. Amazing communication and very reliable. I have sent parcels with Pack & Send to Germany in several occasions. After Brexit I was worried that I need to fill mountains of paperwork and have to deal with custom and duties etc. But with the help of Pack & Send everything was done bin their end and I only needed to sign some document. I much appreciated the update emails when the parcel arrived to Germany, also when custom fee needed to be paid, they were always helpful and within minutes responding to any queries. Not to mention that the speedy parcel booking and picking up procedure is brilliant.

I am extremely impressed with the service from Pack and Send. These days, it's amazing to have a real person on the end of the phone who knows about your case and is able to help you. They went the extra mile to get my package sent in time for a tight timetable, and packed it very securely for international shipping. The communication was brilliant throughout. I was very grateful as I would definitely have missed the shipping deadline if they had not switched their deliveries around to help me. I would like to give a shout out to the individual who served me who was so helpful, professional and responsive, but I know that you are not supposed to name individuals in these reviews. But you know who you are - THANK YOU SO MUCH!