A lovely stay for the most part. Great location, on the tram line an across from entertainment venues and restaurants. Rooms were nice and good sized. Although the A/C was a bit noisy and difficult to control. Staff were friendly and helpful. My only complaint would regard check-in. I was about 45 minutes early to the 3pm check in time and was told my room wouldn’t be ready until then. My complaint is that they didn’t even check their system to verify this was the case. In a hotel this size, at least go through the motions to check if this was actually the case instead of a blanket ‘no vacancy’ until 3pm line. I’m just saying it would have been nice rather than being brushed off so quickly.