Rooms were lovely although paper thin, pop world is right opposite and the club is booming music until 2am and I could hardly sleep for the trams, not the hotels fault. On arrival the queue was nearly out the door with 2 staff on check in! we noticed we had no remote control in the room so back to the lengthy queue at reception. Second day we went out, came back and the card no longer worked to get in our room, so back to the massive queue again 🤦♀️