Alpha Claims and Hire

Straight 5 stars to alpha claims for the way they handled my claim. very very skilful. claims can get very messy and you need some one like sam from alpha to guide you, advice you, and defend you. recommended by own brother to them since my own accident.

I had a accident. my insurance company sent me onto a body shop who gave me a date 2 week down the line. i was told i can’t have a replacement car until my car is checked into the body shop which is 2 week down the line. i have rang my insurance company for 3 days in a row and was messed around. i made 1 call to alpha claims and got a replacement car and everything else was handled on the same day. if you have not got the heart ache to be messed around call these lot straight away.

Alpha claims dealt with my claim very well full support with everything including providing me with recovery, a curtesy car and paid for my repairs. constant updates and communication from the team and was left very pleased with the company overall. i highly recommend.

I got £10,728 payment for my vehicle damage claim. i also bought my car back from the insurance company and had a 2023 plate replacement car whilst my claim was on going. all in all it took less than 3 weeks for me to settle this claim. alpha claims worked daily on my file which i appreciate highly

The company is impeccably organised and efficiently managed, with the staff demonstrating a sympathetic approach towards the customers. my experience with them was truly outstanding, and i find it difficult to express my gratitude adequately. henry, based in the office, diligently collected all the required information, kept me updated, and equipped me with the relevant knowledge to put my mind at ease. sam, from the fleet department, provided me with an exceptional level of service, always polite, helpful, and readily available to assist whenever needed. their understanding of the customers' situation and needs played a pivotal role in delivering such a remarkable service. i cannot thank the entire team enough; they are truly amazing. while i hope to never find myself in this position again, i would not hesitate to contact alpha claims and hire for assistance. i would also like to express my appreciation to the team, who were a fantastic and helpful group.