I am so disappointed and saddened that I feel compelled to write this. First appointment they couldn't make at the last minute which is fine. We rebooked the date. Next appotment arrived, diary adjusted to fit them in. He didnt turn up again! Jay didn't message. Didn't call. Didn't answer phone. Highly unprofessional. Such a shame because I had such a lot of work I wanted him to do. :-(.