I called into True Physio Blackburn with severe neck pain going down into my arm making it very painful to move. Alison on reception was very sympathetic and reassuring making me an appointment for the next day. When I saw the physiotherapist Jack he asked me many questions relating to the pain and symptoms. He listened fully and then explained what he believed to be the cause. I had a trapped nerve Jack fully explained about the muscles and nerves that were causing my pain and the treatment plan. This included some exercises to do between sessions. These were demonstrated fully. From week 1 I could feel a difference. By week 5 I was completely pain free. Thank you Alison and Jack when I walked through that door I was immediately met with warmth and understanding. Jack you listened, you explained every step and took the time to answer my questions. At the beginning you asked me what I was hoping to get from the treatment. My reply was my life back. Well thanks to you and the team at True Physio Blackburn I have. Thank you. Best Wishes Jane