Halfords - Bolton

Not a happy bunny. Told me my appointment was cancelled that I paid for my tyres on the Web and said it would take 7 days for the refund. Then I had to pay for my tyres again and wait for my refund 😒 update, finally got a message from Halfords and they are refunding my money back 👍

Booked and dropped my bike for a silver service. I received a message to tell me it was ready to collect. On inspection at the store I quickly realised it hadn't been touched and was getting it handed back, I felt cheated. I raised concern with assisting manager. I was asked to leave the bike and was assured the service would be sorted for the next day.i went back to the store 2 days afrer the first incident the bike still wasn't done.i took my refund and my bike. Will not be using them again

Just been into Halfords , Manchester rd, Bolton. To collect an ordered item. Four staff members stood talking at the counter. One of them indicates to the guy stood at the till that he has a customer to serve. He reluctantly turned to serve me though seemed more concerned about what he was missing from the conversation. He eventually got the order number right and went to collect the product. On returning he threw it onto the counter and stood typing something into the till as I stood there waiting (assuming he was going to say something to me once he'd finished) He eventually lifted his head to look at me stood there as if to say why are you still here! Then just said its done that's it pointing to the product! I think I'll find somewhere else to shop next time. I wouldn't want to inconvenience the staff there again. Terrible customer service!

I went on their website and ordered a part, which they said was in stock and they took my money instantly. When I turned up to the shop the bloke on collection tried giving me somebody else's parcel. Then was told in the store via email they got it wrong nothing in-stock, I would get my refund.... I'm still waiting. They take your money straight away but don't refund it straight away. Bad business skills

Amazing qick work, and good prices compering to other places. Gavin repairs bike witaut time waist he done it so qick no problems at all 😊 I recommend him, and Halfords Bolton Thank you.