Holiday Inn Bolton Centre, an IHG Hotel

Stayed here for 3 nights with my partner to visit my brother who moved to Bolton last year for Uni. Arrived at 7.30pm on the Friday night, greeted warmly by reception staff and told we were 'guests of the day' and had received a free room upgrade and complimentary drinks! What a lovely surprise as the room had a huge comfy super king bed and not just biscuits but a twirl chocolate bar 😋. Also bottled water, tea and coffee. Shower was large and had great water pressure. Rooms clean and all the cleaning staff lovely... always asked if we needed anything. Breakfast was tasty and plenty to choose from. Overall every member of staff that we came across was friendly and nice, and would definitely come back here again, keep up the good work and thank you for a great time!

Very tidy room, and all the staff and friendly and helpful. Just a couple of minor issues stopped it getting 5 stars. Our basin in the room was almost entirely blocked, and took about 5 minutes to drain. I mentioned it to reception, and it was very quickly remedied. Also, 'due to unforeseen circumstances' there was no hot breakfast on the first day of our stay. Minor inconvenience, but I had pre-paid for a hot breakfast that I was unable to have. If staff had proactively offered me a refund of the difference, or some alternative, that would have been nice. Otherwise, I was happy with my stay, and would stay again.

I visited the Holiday Inn in Bolton to deliver a two day training course in their excellent training rooms. All the staff are super helpful and friendly and the layout of the training room, with delegate stationary, water etc is spot on. Lunch was great with lots of good quality food on offer and all delegates were happy. The only negative was the temperature of the training room as the day moved on as there was no air conditioning in the room we were in. I also stayed in the hotel and again, the rooms and service in the restaurant is excellent. The hotel is easy to access via major roads and car parking is underneath the hotel and validated with screens in main reception.

Rooms we’re comfortable enough, bed and pillows were good. Air con wasn’t working but a fan was left in the room. The pressure in the shower wasn’t great either. The menu was fairly basic for dinner and not to the standard you would expect for the price. Breakfast buffet was reasonable for the price of £15-£20. Not sure I would book again but it was convenient for work.