Premier Inn Bolton (Stadium/Arena) hotel

Comfortable rooms and beds, nice breakfast, but very poor isolation - could hear everything from neighbours rooms, including toilets flushing, and from the hallway.

Stayed for 2 nights and i have to say the staff were absolutely fab. breakfast was great and the girls on duty during breakfast were just lovely. very welcoming with smiles all round and nothing was a bother. the room was clean and the bed was so comfortable and a good night's sleep was had. the only down side was that because we arrived an hour before check in we were charged ten pounds even though the room was ready which i thought slightly let it down.

Nice little place to stay, in an ideal location and much cheaper for visiting manchester doing some shopping - free parking at the hotel is good. middlebrook retail park right on your doorstep which has loads of options for shopping and eating. bed was comfy and had a good nights sleep for the 5 nights i was there. despite being close to the main road and train station, with the windows closed, could barely hear anything. shower had good pressure and temperature was nice. the staff were very nice and friendly and nothing was a bother for them. breakfast service was very nice, had both self serve and order at the table (assume this depends how busy they are) both ways were hot and tasty, the sausages were very nice. good selection of continental options too. they have a hot drinks machine which does very nice cappuccino's

Pretty poor experience, checking in took forever (system issues apparently), they also gave us the wrong room - booked a family room, but ended up with just a double. when i went to complain at reception i was told that i had made an error, despite showing my booking which clearly stated 'family room'. eventually got moved to the accessible room on the ground floor which was big enough - and generally ok, but a bit smelly.

Good beds and friendly reception. the highlight for me was breakfast. there was all that you wished for at the breakfast bar but more than that world friendliest hotel staff who was manning the breakfast area was serving us and he was superb. so welcoming and so caring and professional. he gave us fruits and pastry to take away. his name was andrew. he gave us a five star treatment! a ray of sunshine in a traveller’s day ☺️