Clarks
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Clarks
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Ordered a pair of school shoes, went to collect them. was asked if they were fitted when we bought them and i said no. the sales assistant just shoved the box of shoes in my hand and said 'well try them on there' and pointed to a seat. we were left to try on my daughters shoes with no fitting advice or checks. thoroughly disappointed at the level of service. wont be going to this branch again. staff are very rude.
This review is regarding staff and not the shoes themselves. i've been three times now for my little ones shoes. i have found the staff great expecially heather. she was so patient even when my little one decided he wouldn't try any shows on as they were all rubbish.
Great store and great experience. i got my son's feet measured there, 2 staff double checked his measurements and i got him a very comfortable set of school shoes. the store was well laid out, nice and clean. the 2 members of staff we dealt with were lovely, helpful and not at all pushy. they treated my son very well.
Got a first pair of shoes for my little one. best place for first shoes. and even thou they didn't have any shoes my size the service was fantastic.