20/20 Accountancy LLP

They've sent me a very aggressive "marketing" letter where they coerce you to use their service. They 1st tell you that "failure to comply" carries a risk of prosecution only to give you the option to choose from "3 options to remain compliant" which of course is only their service. it's all about confirmation statement at companies house. Which really is 3 minutes of clicking to do it yourself. For those of you who don't know it's also an option. Scam type, misleading advertisement. In the replies to other reviews they state that the letter is "simply informing" you about duties and responsibilities of a director, but you can tell that the wording is deliberate. They sound more like a car park fine enforcement company trying to look like a local council rather than an accounting business, if you know what I mean. ;) Marketing at it's worst and just bad sales tactic. They know exactly what they're doing. If they think it's OK, I'll stay away from them as they clearly have very poor moral compass and lack of ethical approach to business. There are better companies out there who don't lower themselves to such practices and get the customers by delivering a real value.

They are top lads, such a great idea to send letters random and have similar website as the hmrc so that they can easily SCAM people, didn't want to say this word, but for sure this company knows well what is doing .I'm thinking now, this is my first time being scamed and feeling like so. Got my refund quickly but this doesn't change at all my opinion. I would stop completely this marketiing strategy, this must be near illegal.

I am really happy with their customer services provided. Always willing to help. They send you reminder email so you dont feel so worry especially when you are in your initial stage. Special thanks to Vincent who went above and beyond in replying to my queries.

My account was managed by a very competent lady called Diana Kirby. I was abroad when some information was due however she put me at ease and handled things professionally and stress free. I can't recommend her and the firm enough. My future business will definitely be handled by them.

I received a letter from them last week, which was cleverly crafted to blur the lines between being legally required to send information to Companies House, and sending it via their services. Clearly they are still sending these letters out even after previous reviewers highlighted this to them.