Simone Thomas Salon Bournemouth

This was my first visit to the salon and I would like to say that I was very happy with everything, the stylist was lovely and relatable, she knew exactly what I wanted and we had a lovely chat. This I would have to say was the best experience in a salon. Thank you so much xx

I have only been going to Simone Thomas for a short while but everytime I go I always feel fantastic when I leave. My hair looks fabulous and the service is amazing everyone is there is wonderful.

I have been going to Simone Thomas for a few years now. Unfortunately for me my usual hairdresser had left since my last appointment. I saw a different hairdresser whom had cut my hair before but not coloured. I asked for a balayage as I usually do and showed a photo of how I wanted it and also showed a photo of how my hair had been done previously. The girl got to work on my hair and I left fairly happy with my hair. I got home and in natural lighting I noticed I had pretty much been given highlights not a balayage. I had strands of yellow blonde all around the front my hair. I messaged Simone Thomas on their Facebook to explain how unhappy I was. I was then called by the salon manager who seemed annoyed and put out that I was unhappy. I was extremely embarrassed. I was booked back in the next morning to see the same hairdresser again. The hairdresser applied a darker toner to my hair and sent me on my way. I was still unhappy with the results as it still looked nothing like how I wanted. I was then booked in with a different hairdresser and this is where it went really downhill! As I had said the previous hairdresser gave me what looked like highlights this hairdresser decided to essentially paint brown hair dye into my roots! I was not told this was going to happen as when she was applying it it went on white and it wasn’t until it was dry I could see how dark it was. At this point it was becoming a joke how they couldn’t fix my hair and I thought after a few washes the brown would fade. However I had work friends pointing out how blotchy the dark colour was. I will add photos. It was not blended at all! I went back again to have some blonde added to blend it through but it still was not what I wanted. This eventful experience cost me £250, 3 days annual leave from work and now I’m looking for another hairdresser to fix my hair which looks like my roots have grown out! I am however grateful they tried to fix it but I will not be returning.

Love 💕 the expression of coming to Simone Thomas to have my hair done. My stylist Michelle is a very talented lady. Always makes me feel confident in her advice on what will look good, always right. 😁 always a good experience when in the salon all staff are professional, smart and make you feel welcome 🤗

Ever since I was introduced by a friend to the amazing Simone Thomas hair salon, I wouldn’t choose to go any where else. Becky did an AMAZING job on my hair. On my first appointment, I wasn’t too sure what needed doing for my highlights/color, only knew I wanted my highlights more blonde and prominent. Becky suggested a cream blonde for me and I went with her suggestion and the end result was gorgeous! I’ve had many compliments from friends and even the cashier from Boots! I recently went back to see Becky for my hair and again, she did an incredible job. Thank you so much Becky x