Bensons for Beds Bournemouth

First class. Staff very knowledgeable and friendly. Wide selection of stock at great prices. Would recommend without hesitation.

Was really impressed by Bensons. Excellent range of mattresses, great value prices and helpful advice from Glenn. Delivery was brilliant. Cannot fault my dealing with this company.

Needing a new single bed we approached Bensons and were impressed by the range available, and the prices. The staff were most attentive and we were pleased to give an order. We were quoted a 4 week delivery date and were pleased to find that the date was completely correct. We received several emails in the interim explaining the delivery procedure etc, and on the day were given a phone call some 30 minutes before delivery. The delivery team were very pleasant and helpful, and the bed proved to be exactly what we needed. I would be very happy to use Bensons services again.

Originally I was intending to rate Excellent service of sales team and value for money for seriously comfortable beds ! However please take note that display mattresses may prove to be softer than new ones - so choose firmness carefully. Centralised Customer Services experience post ordering in store was very disappointing - and apparently they investigate their own complaints ! - which is very poor policy indeed. Incorrectly marked & delivered mattress resulted in my final correct delivery taking 7 weeks from re order -which was unacceptable. Customers services said there was nothing that could be done to expedite redelivery as mattress came straight from factory - no stock - not good enough. Excellent Sales and delivery teams let down by very poor supply quality control/customer service team response.

The sales person David was excellent. He wasn't at all pushy. He knew exactly which mattress to recommend based on what I told him. He was very knowledgeable. We bought an Ottoman storage bed & hybrid mattress. They offer insurance to repair or replace. The prices were reasonable. Delivery time stated as 3 weeks. They do charge delivery. We thought this could have been free, considering we had no choice but to have the flatpack bed delivered & we spent £1200.