Burns Hamilton

I have used a few agents in the past but burns hamilton have topped all expectations. their professionalism and proactive attitude sets them above all other agents. i want to say a special thank you to sian, olivia and lisa in the lettings team for doing a fantastic job. i highly recommend them to anyone either looking at switching agents or those that are new to being a landlord. thank you for all of your hard work

I have known rasa for sometime, in my capacity as a director of the freehold company for a property where i own a flat. i managed the purchase of the freehold interest for all leaseholders when it was offered and appointed the managing agent to deal with all subsequent management issues i have always found her competent, dealing with all matters that arise for the managing agent, in a friendly and knowledgeable manner and without delay. she identifies when reference to the directors is required and is constructive in her approach, but is also happy and competent at dealing with matters personally when that is appropriate. i have no reservation in recommending her for such work. rod carter mice

Burns hamilton has been my letting agency for a few years now and have been prompt and reliable when dealing with any of those issues that crop up in every tenant's life. although i am currently out of the property market (supporting relatives) - if i return to rented accommodation, i'd be very happy to work with them again.

I am chairperson of three blocks of flats, and i can honestly say that during our time with burns hamilton we have had excellent service from donna, who is extremely friendly and very helpful. ryan is our fourth agent, but i have to say the professional, friendly service we receive is by far the best, please don't change a winning combination of ryan and donna as noone else would match up to their brilliant service. i cannot fault them, as they are always there to answer any questions or concerns i may have. i cannot praise them enough.

We have had a few managing agents that i would absolutely not recommend, so ryan and donna were like a breath of fresh air. we have had excellent service from both of them. ryan is both professional and easy to communicate with; he has answered various issues arising as well as dealing with residents queries efficiently, giving sound advice. we are different to other flats and they both understand their clientele. ryan and donna are great at communication and we get a response very promptly with any information needed. donna chased an issue and without her, we may still be waiting! they are a fantastic team and i wouldn’t like to work with anyone else to be honest. thank you both for your commitment.