Sports Direct

We were served by Josh and I have to say as regular customers ar this shop we never had such an amazing service - not only he took time to help us pick football boots for our son, but also showed him how to tie shoe laces. Our son was so impressed he has been practicing at home and now can do his own shoes up. So thank you Josh, for taking time and we have very happy little boy!

Staff were friendly enough but obviously being a busy store it's difficult to give customers much individual attention. Good value for money.

Most of the people working here are either dumbs or treat people according to color of their skin. I was in Ringwood Road retail park store with my kid. I asked a girl if she can help find the right shoe size. I was told to waiit as she was busy with other coustemer, so I waited and waited and waited even tried finding other staff members. A lot of them passed us and never bothered to ask us if we were served. So I went to find this girl and guess what she was busy chattig with another girl doinig nothing and not serving any customer. They finally did not have the size I wanted and was a total waste of my time. If you are going to sports direct and are person of colored skin, don't be surprised if get ignored or find nodboy to help you.

This shop offers quite a big choice of footware. Today I found there an item I've spotted on their website some time ago. A helpful staff member brought from the stock-room the one I requested in my size. Quick & good service - that's what I like. ...Not like in their branch in Boscombe's shopping centre where I went to on the same day. First of all: there was no staff on the shop-floor, so I had to ask for help by the till. But even then the employee wasn't very helpful at all. He didn't check for me if the item is in stock here nor if they have it in other branches. Basically I had to search for it by myself. Will I shop there again? Nope. A place to avoid.

Store Location change - near River Island and Primark up the highstreet!!! Visited today and left feeling very frustrated. Wife accidentally spilt some water on the floor (these things happen) and she was greeted by a very rude employee. She was middle aged, has tattoos and brown hair... Also very rude to me about the way I put clothes back on the rack (I think anything would have got on her nerves to be honest). The lady gave the worst customer service I have come across in my life and that's saying something. I hope the manager reads this and encourages better customer service in the future.... Rant over. A different lady with blonde hair (served at the downstairs tills) was polite, friendly and helpful. Definitely recommend going to her!