North Bikes

Absolutely superb customer service. Great communication, a competitive price, and prompt delivery of a high quality bike. Was very impressed and would use North Bikes again happily.

Really impressive service. Good communications and quick delivery (

Fantastic service! Quick delivery and has our daughter’s perfect bike in-stock while most other retailers don’t. Love the after-purchase email with instructions to build the bike too.

Fantastic service. I ordered a bike for my daughter’s 8th birthday from a competitor. It arrived damaged, they accepted the return and promised a replacement would be with me for her birthday on the Saturday. On the Friday I was informed it would now be the following Wednesday which would have caused huge disappointment. I cancelled the order and frantically ‘googled’ for a last minute replacement. I stumbled across North bikes and the website actually had a telephone number and a real person answered at the end. The guy I spoke to was amazing, told me to place the order and he would have the bike built by 5pm so I could drive and collect in time for the birthday on Saturday! I collected the bike just after 5pm as promised.. faultless service!

Absolutely stellar service, great advice over the phone too. I ordered a bike on Thursday afternoon around 4pm and it arrived the next day by noon. Brilliant item tracking and service overall. Just an update, 2 years later, again just brilliant service with an order and some advice needed beforehand. Superb service. Very reassuring for amateurs to get the right item and advice. Excellent range as well. Thank you for your service.