I was delighted with our carpets after they were cleaned. Hall carpet lots of puppy pee stains although didn't quite come they looked loads better. Bedroom carpet had eye pencil all over it very badly marked( result of puppy). Thought we would have to change the carpet which I was not happy about as carpet new and very expensive. Alas Sean got all the marks out which I did not think possible. Anyway I have had them back since to clean two more bedrooms and will defo use again. Thanks Sean and team