Kingsman’s solicitors have been supporting us over several years providing advocacy, legal support and sign posting to other suitable support agencies. Our case was complex and required intervention from various experts. Kingsmen solicitors had an honest straightforward response to our concerns and explained they cannot work miracles and informed us what they can and cannot do. There have been numerous delays this was due to the various experts, responses to and from crown prosecution services, input from experts, disclosure request from the police and other third parties. This was very frustrating however we fully understand that this was not in the control of KIngsmen solicitors as they demonstrated the various elements involved in the criminal framework and kept us informed of the possible delays, the timescales, and ways in which we can best prepare notes and information for our case. Legal Aid was an entire minefield and due to major changes to the legal aid framework, this was not approved and required various forms of evidence for self-employed people. Kingsmen solicitors could have charged us immediately from the date of the urgent police custody attendance, however they empathised with the situation and fully supported the legal pathways framework. Legal aid is not an easily accessible pot of money which solicitors can dip into whenever they feel like, there is scrutiny and accountability along with substantial evidence required of work completed with clients’ which solicitors are duty bound to produce and this as explained in detail. Kingsmen provided numerous hours of free advice and support in the initial stages and took the time to make referral to various third-party agencies and talked to us about any reasonable adjustments we require. They helped to manage our expectations early on Kingsmen Solicitors told us they cannot put a plaster on a third degree burn and the probable outcomes of the case and what factors may change this. They are a relatively new firm, with a small, dedicated team, nevertheless they have made significant strides in developing links with medical experts, lawyers, renowned barristers, representing various high profile cases and are highly regarded for integrity and professionalism both in West Yorkshire and Nationally. They have been supportive and professional and always asking us to learn about how best to support vulnerable people to get the justice they need and the aftercare support. Truly can say they are experts in criminal matters and their knowledge and experience in this can not be faulted, they can provide more detailed clarity of what is happening however they explained certain aspects of the cases are bound by la and data protection regulations, hence why they can only discuss limited matters. They are a local firm and understand the landscape of Bradford and Yorkshire exceptionally well, they turn up at custody, arrive at courts and other meetings on time and we are grateful for the way they supported our litigation matter. Thank you.