I've only been coming a few months but was welcomed warmly. Jan has Good contact via online , explained all her methods and classes . Invited me for a trial. Nice venue safe and warm . Kind positive methods . Alot of brain work for the dogs not the old fashioned walking round in circles doing Heelwork for an hour. Each class is different and her Behavioural knowledge is also very good especially with Rescue dogs. Clicker training basic skills problem solving lots to keep a dog from getting bored . Dogs enjoy it and that's a good sign.