F.Hinds the Jewellers

Special thanks to razna that served me, very friendly yet professional, told me all i needed to know and helped me out to the best of her abilities. the shop has a variety of jewellery and i recommend it :)

Amazing customer service! i ordered a wedding ring online for myself to pick up from the bradford branch and got an email to let me know it's estimated to be ready to collect by thursday 1st december. i rang on friday to double check that it had arrived and could be collected on the weekend, the male staff member on the phone - who was very cheerful - had a check and assured me it's ready to collect whenever convenient. my husband and i went on sunday to collect the ring, and although we intended to go much earlier some things came up and we ended up arriving at the store just over half an hour before closing time. saima served us and was super helpful and friendly throughout, i didn't quite like the design of the ring in person and felt apprehensive asking to have a look at a few other styles with less than half an hour until the store closed, but saima's attitude really put me at ease and she was brought out a brilliant selection of similar rings for us to peruse through straight away. whilst we sampled the different styles, she provided great advice and sincere compliments and really made our experience at the store a fantastic one, a stark contrast to the awkward uncomfortable experience we had with the staff at the f.hinds branch in trafford centre, manchester. in the end, we left with a different ring than the one i ordered online but one that i was much happier to look at on my finger; furthermore it was a similar price to the original - perfect! i really recommend this particular branch of f.hinds and it's purely due to the staff members that i had the pleasure of being helped by. thank you very much for all your help saima, i love the ring you helped us pick out! :d

Used this jewelers for my partner's engagement ring and also purchased our wedding bands today. fantastic service from harj! he really listened to what we wanted and gave us loads of options. was knowledgeable about products and didn't try to push us to go above budget. thanks guys can't wait to pick up our rings