Having been let down twice in one week by another company, Crusader came the day after our call and arrived on time. On inspection of our door it appeared that we had inadvertently fixed the problem ourselves. The guys refused to take any money from us, not even a call-out fee and gave us advice on how to prevent the problem arising again. They didn't even make us feel foolish! Wonderful guys, would recommend them to anyone unsure who to call.