Holiday Inn Brentwood M25, JCT.28, an IHG Hotel

Always a pleasure staying at this hotel, very friendly team members. Always greeted with a smile, Ell is exceptional always adding the personal touch and goes out of her way to assist with any additional requests. Highly recommended for business or leaisure stays.

By far the best holiday inn I have stayed at. The staff will go far and beyond for you. The receptionist staff especially Charlotte and Elle will always be helpful, also from the waiting staff to the bar staff they cant do enough for you. Good food, good rooms and clean.

I didn't stay there so I don't know about the rooms. The service is always very efficient. The location is excellent. You can access it by car, by train and the bus stop is near to get to the hotel. Very close to transport links. Overall it has other facilities (gym) and a small spa area (sauna and steam room). This can be expanded to make a very high class spa. Overall, it has been very well thought out from the start. It has extra space to allow for improvements and it can be extended to include more meeting rooms/presentation spaces. The technology needs a big upgrade. It could have a smart TV, screen sharing from my phone and speakers. Overall, it is a good facility.

I have had the pleasure of staying and using the hotel facilities on a number of occasions. Staff are exceptionally friendly and helpful nothing is ever to much trouble. The facilities are always clean and rooms comfortable. Never had a bad night's sleep. Highly recommend the place!!

This Holiday Inn is quite nice. Had a very pleasant stay. A couple of minor things but I’m not detracting from the score. Bathroom door (room 211) is a bit loose on the hinges so you have to jiggle the door to close it. EV charger out front doesn’t seem to recognize US credit cards and wouldn’t take Apple Pay. Not a fault of the hotel. The breakfast was very good and dinner the night before was also very good. Recommend booking a reservation for dinner. Waitstaff was very attentive. Hotel staff was very polite and helpful. If ever in this part of the greater London area I’d stay here again.