I recently moved to town from out of town and my dishwasher was not working! I reviewed different companies and this one came up with good feedback so I gave them a shot. I sent in an email request last at night and I recieved a response the next morning. They were very quick to schedule a time but what was even better, is that they understood I hade some limitations of when I could be home and they were able to accomodate them. They were polite, responsive and professional. The person who came to fix my washer was so very nice. It was a simple 'fix' so it didn't take long but then he stayed to explain how the machine (which was new to me and I didn't have a booklet for it) works and why I want to avoid certain settings vs others. That was so very helpful and unexpected. I highly recommend Green Appliance Repairs for all your appliance needs! I hope I don't need help again, but if I do - I'll be using them!