We had a really exceptionally positive experience with Arka. The family was naturally a bit overwhelmed and for me and my sister it was our first time having to organise a funeral - we were worried it would all be very stiff and awkward and we would get pushed to make decisions - but Sarah and Cara guided us through every moment gently and patiently, giving us space or time or advice or whatever we needed. The funeral itself took place during the height of the Corona lockdown and they also dealt with this very professionally, somehow preserving the intimacy of the occasion while strictly observing all the hygiene protocols. I think it is this balance of professionalism with warmth and humanity that sets Arka apart. While I hope we don't need their services again for a long time, I would recommend them to anyone who does.