Maycroft Manor Care Home in Brighton | Hallmark Care Homes

My Mum is a resident at Maycroft Manor and there are many positives for her in living there. The staff are genuinely happy, caring, attentive and enthusiastic. The teams work well with relatives to deliver a whole care package. There's a whole range of internal and external activities to suit a range of tastes. The environment is well designed bright and clean. Maycroft pulls all the different ingredients together to deliver a first class service.

My aunt has been a resident at Maycroft for over three years and her care has been excellent throughout. The staff are all very considerate and caring, nothing is too much trouble. The staff are also consistent, the home retains staff and so the residents are greeted by familiar and friendly faces, which makes a huge difference to the residents general well-being. My aunt knows all the care staff and having that relationship makes her more comfortable and settled. The care home is a new build and so is very well designed with respect to those who are less mobile and it also has a fresh and new feel to it, more like a hotel than a residential home. The food is of a very high standard, three meals a day plus afternoon tea served in the bistro with freshly made cake and biscuits, or fresh fruit if preferred. I would definitely recommend this care home.

My mother has lived at Maycroft for about eighteen months and considers it her home, NOT a home! She knew she could no longer live life to the full independently and the wonderful staff there have enabled her to enjoy her life despite her frailties. The staff are always cheerful and welcome visitors as if they were family members. I cannot recommend the place highly enough. I live over a hundred miles away but rest easy in the knowledge that the correct care choice has been made.

My father has been a resident at Maycroft Manor for several months now. It is a lovely modern home with very nice rooms equivalent to a good 4* hotel and excellent facilities. My dad requires considerable medical and personal attention and he is very happy with his care. I am absolutely delighted by the attention that all the staff give to my dad and the other residents. I visit a couple of times a week and Maycroft is always a warm, happy, cheerful, peaceful home. The residents are often charming and the staff are completely delightful - they enjoy working with the elderly and it shows - the residents and other families I have spoken with all say that they feel safe and well-cared for by friendly, helpful staff. There is a review below that is extremely negative and it puzzles me greatly, as it is so different from everything that I have experienced that I wonder whether the reviewer has muddled up which care home this is, or is perhaps an internet troll. I couldn't let it go unchallenged. Personally I highly recommend Maycroft as probably the best care home in Brighton and Hove.

My mother has been a resident at Maycroft Manor for a year, so a good time to write a review. Before choosing Maycroft with my mother, I had spent 3 months looking and comparing other care homes and I had been generally disappointed. When we found Maycroft it seemed to offer everything my mother was looking for, so we both had very high expectations when my mother moved in. We have never been disappointed, the staff are all lovely always cheerful and helpful, nothing seems to much trouble for them. My mother loves her room with her patio and bird feeder and there is always a range of activities and trips out which she enjoys if they are going to a pub! The food is great and varied, mum certainly loves her puddings now. So I wouldn't hesitate to recommend Maycroft to any potential residents or families my experience has been first class and if I am away and cannot visit for a bit I can rest easy knowing my mother is receiving the best possible care.