Absolutely brilliant. Don’t let the small size put you off. I was worried that my budget for a road bike would be too small for an obvious specialist, but James was super-helpful. He listened to my thoughts and needs, asked my budget, and came in right at the bottom of what I wanted to spend. He ordered my bike and parts and built it within a few days. I had a (free) 2-hour bike fitting that completely eliminated my last issue of numb hands and set the bike up perfectly. I also took it back after 250 miles for another (free) tune-up. It is fantastic and 100x better than my old one. You don’t have to spend £kkkk to get something amazingly good. Don’t come here if you want to see thirty different bikes and have a meaningless conversation with a salesman before choosing the prettiest one and walking out with it, only to find it doesn’t really fit. DO come here if you want amazing service from a really knowledgeable man who won’t try to sell you anything you don’t need and the most fantastic aftercare and support. I would send anyone I know here and I will be back for more!