CyberCall Computer Repair Bristol

  • 5 Kingsdown Parade, Bristol BS6 5UD, UK, ,

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CyberCall Computer Repair Bristol

Review

3.0
(5 Review)
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Feb 13, 2021

I recently had mine and my girlfriends MacBooks repaired by Adrian, both had logic board issues (One of which Apple had said needed a new logic board). Adrian came and picked them up straight away after we spoke on the phone, provided updates throughout and dropped them back off when finished - Both fully repaired with no issues and without having to replace the logic board. It was also very reasonably priced, far less than I had been quoted by Apple. Great, friendly service and would highly recommend to anyone!

Nov 10, 2021

DO NOT TRUST. My mac pro had a drink spilt on it and I rang Adrian to see if he could have a look and let me know the damage. He told me it was very badly water damaged and surprised it would even turn on. He told me it would be £200 to fix and needed to get parts. In a slight panic i agreed but less than 20 minutes later rang him back explaining that I think it would be better I claim on insurance. His tone changed and he proceeded to say how he had already started working on changing the parts… how could this be true when he told me needed parts just 15 minutes ago? I politely told him I wanted the laptop back, he was quite abrupt and said he wanted £50 for his time - knowing he had an expensive item of mine in his possession, I reluctantly agreed. I decided to take a punt and send my laptop back to John Lewis saying it had a fault as it was within its 2 year warranty. They ran multiple diagnostics, took the laptop apart and got in touch to let me know there were no issues. And this is apparently the same laptop that was “very badly water damaged”?! Busted!! Perhaps Adrian is able to fix obvious faults with pc’s, laptops and macs when he feels like it but I have absolutely no doubt he also likes to make a quick buck when he thinks he can get away with it. Absolutely do not recommend and will be reporting to trading standards.

Jan 26, 2023

Adrian was amazing, he fixed my computer screen very quickly and communication was excellent. Would definitely recommend.

May 04, 2022

DO NOT USE. Adrian had supposedly fix my girlfriends liquid damaged laptop a year ago however since then it has stop working again and will not boot. I agreed to take a look inside as we suspected that Adrian had actually done nothing to the computer. Upon dismantling the computer I realised that the serial number on the back plate did not match that of the one inside, meaning he had replaced the back plate with one that was in worse condition with a broken foot. Upon further dismantling there were many screws missing as well as the clip that hold down the fan's ribbon cable and the rubber gasket that connects the fan to the heat sink. When inspecting the motherboard, there is lots of corrosion on it along with residue from the drink that was spilled on it. If the work was completed properly this should have been cleaned to ensure no further damage due to corrosion would be done. In addition to this I believe that Adrian was trying to take advantage of my girlfriend lack of technical expertise, he informed her that there was corrosion on the SSD, however upon inspect, this is one place where there is no evidence of corrosion. Overall this man is very unprofessional and a con artist. I would not trust him in the hands of any of my technology.

Feb 02, 2023

Adrian was very quick to respond to my enquiry and collected my water damaged MacBook Pro within hours. He diagnosed the problem and quoted me a very considerate student price that evening. It was fixed within a matter of days and returned to me in perfect condition. Would definitely use CyberCall again and recommend to others.

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Business Hours

  • Monday: 9:00 AM – 5:00 PM
    Tuesday: 9:00 AM – 5:00 PM
    Wednesday: 9:00 AM – 5:00 PM
    Thursday: 9:00 AM – 5:00 PM
    Friday: 9:00 AM – 5:00 PM
    Saturday: 9:00 AM – 5:00 PM
    Sunday: 9:00 AM – 5:00 PM

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