Three

Went to 3 Broadmead. I wanted to leave 3 pay as you go sim and geta contract sim deal. I am getting on in years so I have very little knowledge of mobile phones. The store Manager could not have done better in my case he offered me a 2 sim deal wich was so much cheaper than Pay as you go. He took time to explain in a way that I could understand. Top shop for the OAP. Well done that Manager.

As a 3 customer went in for some advice connected to my holiday travel. I'm flying to Greece shortly, so been interested about roaming and costs of calling abroad, specifically at EU. Been treated very well. Didn't wait for someone to deal with me. All good as should be.👍

Me and my husband went to Three Company to extend his phone contract and the one we go is base on inside Cabot Circus shopping mall. I would like to say there’s a sales lady her service is really bad, keep promoting the products plus contract(we’ve told her we paid £110 every month in this past two year and there are lots of services we didn’t use, so we would like to the price down) she offer us first £96 first time with Apple Watch, we kindly said we really didn’t need ANYTHING AT ALL, just the phone and extend 2yrs. She asked what’s our budget we said perhaps £70 roughly per month is okay. However the second offer she said it’s 84 she wanted to offer me to join the contract as well!!!!!! We emphasize this is the price we don’t think we could afford, she acted first said this is the best price and the CHEAPEST ONE I could get you. After we said we will think about it she said okay blah blah blah reason, she think us good customers so she offer £76, that’s the last she could do. Me and my husband asked her again “is it really not possible to lower the price and around 70.” She said No NOT POSSIBLE. After that we agreed and she was going to process the contract, the manager in there came to say hi and we told we paid lots in past two years and wished could lower down the price as we didn’t use the service involved it. He said he will have a look for us and 10mins later he said he could offer us £67/month. We were like…. but the lady said is not possible. In the meantime we heard she told her manager “I HAVE ALREADY CONVINCED THEM 76 why you give them 67” We are so UNHAPPY THIS LADY AND NOT BEING HONEST !!!!! The free screen protector gave us the wrong one as well. No idea and won’t go there again. Please if anyone want to go three company you could go other store, HIGHLY NOT RECOMMEND THIS ONE ! However thanks for the manager helps at the end.

Team members Tom and Elana provided high quality customer service. My request was delbt with in a rapid and professional manner. No complaints.

Really nice experience with a good deal Andy has done an excellent customer service and the lady assistant manager too👏👏