I recently visited this pizza place and was pleased with the delicious pizza. However, the service was not up to par as we had to wait almost two hours for our food despite arriving at 7pm. Additionally, the gratuity charge of 12.5% felt forced and non-discretionary. Even when purchasing a bottle of wine at the bar, we were expected to pay the same charge. I believe that tipping should be based on good service and appreciation from the staff. Overall, the pizza was good but the service and gratuity charge left much to be desired.