I've been to see Paul at Domesticare before and found him genuine. I didn't go ahead at the time because he didn't have quite what I needed. Our washing machine went and after struggling with delivery of a new appliance I remembered Domesticare and looked at their website. A quick browse and I found what I wanted so used the contact form. Paul was quick to respond and came up with a great deal for a reconditioned machine at a good price and, more importantly, was delivered when Paul said it would be less than 24 hours later. The machine is guaranteed for 6 months and I am happy with the great service and quick responses! Thanks a lot Domesticare!