Premier Inn Manchester Bury hotel

Visited the hotel twice within a month. Other hotels under the Premier Inn brand are looking way better. During my first visit, the room itself was a bit dirty, especially the bathroom. Second visit.. exactly the same issue, on top of an issue with a damaged chair. I attempted to sit on a chair which collapsed and I banged my head on the corner of the bed. I wasn't impressed as I had to make a visit to the reception and explain the circumstances.. a bit embarrassing. Both ladies who were working at the time handled the issue very smoothly. Another slight issue - air-conditioning wasn't working and my room was on the 5th floor. During a heatwave, where the temperatures were reaching 30C. During my first visit I was pleased with the restaurant - a really nice burger was served. On my second visit, I decided to opt in for some pasta.. well, long wait time and the pasta was dry and chewy. What's saving this place is the price, as rooms are quite cheap. The location is perfect as it's right in the town centre, a minute or two walk away from metrolink and buses.

Stay here often for work, the staff are always fantastic. They go out of their way to make sure you have a good stay. Rooms are always clean, location is good for Bury Town, parking is in the Q Park next door which I've never had a problem with. Big shout out to the staff on this week - Harley, Hollie and Alison. I wiill stay again due to the service and location. Thanks Premier Inn team!

Great Location, spacious rooms, clean, comfy and good shower. Staff were very courteous and friendly, when I requested a quiet room which they provided. The paid parking at Q-Park was pricey for 24 hrs but it was secure and conveniently located next to the hotel. The only downside was the slow Internet which was capped at 1MB and kept disconnecting whenever the mobile was not being used and you have to keep reconnecting. This was probably done to free up the bandwidth for other guests but it was so annoying and I ended up keeping my mobile data on instead.

We popped in here and what an amazing welcome by Jan, she reminded me of a lovely great aunt, Doris. She is such a friendly lady with the best customer service skills and genuine with it. We were served delicious sex on the beach and could have stayed longer. Alison and Harley were great too, so helpful and attentive. Would thoroughly recommend staying on the nights they’re working!

Stayed here whilst exploring Bury and didn't regret any of it. The staff were friendly and helpful and we felt welcome at all times. Comfortable rooms and a clean feel to the hotel added to a restful nights sleep without any disturbances from outside (we were on thr top floor). We bought meals as a deal with the rooms and were impressed with the value for money. Had some issues with our evening meal, but the staff were happy to help resolve problems, and we were satisfied with the resolutions.